Drive more traffic and leads with local business reviews

Ready for a change?

We’ve got our sights on some pretty big goals to revolutionize how local businesses do their marketing. That’s why we need your help. If you’re ready for a change and looking for an opportunity that is equal parts challenging as it is rewarding, you’ll find it at OneLocal.

With great solutions comes a great team

We’ve grown tremendously in the last year — and our best work is still yet to come.

We have built a team of dedicated problem solvers who are always coming up with new strategies, new ideas and new ways to collaboratively drive our company forward. These ideals are what define our company and allow us to deliver the very best for our clients.

Our Culture

At OneLocal, we embrace our differences, learn from one another and celebrate new challenges. We are comprised of caring, collaborative and innovative people that work as one team to produce amazing results.

Helping our team achieve their full potential is key, which is why we foster a diverse and inclusive environment for new ideas, enhanced learning opportunities and career growth.

We also empower our employees with support for their needs — whether they are inside or outside of the office. That includes benefits, vacation time, office perks, team events and more.

Careers

Our Core Values

Don't let another day pass you by!

If you’re looking for an opportunity that is equal parts challenging and rewarding, we’d love to hear from you.

Flexible Working Hours

Different types of flexible work options are available. We aim to find the best way that works for you while still delivering on our goals.

Employee Benefits

We've got you covered with a full medical, dental and lifestyle benefits package.

Continuous Skill Advancement

We provide lunch and learns, training tutorials, courses for skill advancement and other opportunities to learn new things.

Office Fuel

We have a fully stocked kitchen with snacks, coffee and tea to keep you fuelled and focused throughout the day.

Team Events

We celebrate our successes with annual offsites, monthly team outings, board game nights and more.

Convenient Location

We are located in the heart of downtown Toronto and are close to public transit.

Vacation Time

We encourage our team to take vacation time so that everyone gets the chance to recharge.

Animal Appreciation

We're a dog friendly office!

Careers

Job Openings

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly-changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

We are looking for a Business Development Representative to join our Sales Team. The ideal BDR is a motivated, results-driven individual who is looking to join an early stage technology company and help us drive growth and innovation.

Ideally, you have worked in sales for about a year or more and you love the thrill of a sale and a hot lead. We are looking for someone who thrives in a team environment and has a resilient mindset. If you’re ambitious and ready for your next challenge, we want to hear from you!

What You'll Be Doing

  • Lead generation through cold calling and booking demos for our Account Executives
  • Proactively seeking new business opportunities
  • Identifying client needs and suggest appropriate products/services
  • Building long-term trusting relationships with clients
  • Setting up meetings or calls between (prospective) clients and Account Executives
  • Staying up-to-date with new products & services and new pricing/payment plans we have to offer

What You Bring

  • Comfort and previous experience with cold calling
  • Experience selling technology to small & medium businesses is an asset
  • Track record of achieving sales quotas
  • Hands-on experience with multiple sales techniques
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • Experience with Salesforce is a plus

Why You’ll Love Working Here:

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We have committed to a remote-first work environment with access to co-working spaces in Toronto. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

Overview
Are you interested in a career at OneLocal but don’t see any openings in your area of interest? Join our Talent Community to be the first to know about job openings and company news. Plus, when you join, our recruiters will have access to your resume to review for potential job opportunities.

We’re always interested in connecting with talent in these areas:

  • Sales/BDR
  • Customer Success
  • Digital Marketing
  • Engineering
  • Product

We also encourage you to keep an eye out on our careers page, as new roles are posted often.

Why You’ll Love Working Here:

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We have committed to a remote-first work environment with access to a coworking space in Toronto. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and weekly happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly-changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 9 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

We're looking for a Marketing Agency Manager to join our Delivery team, focused specifically on our SEO team. The Marketing Agency Manager is responsible for leading the SEO services OneLocal provides to its clients through our LocalSEO product. The role involves working closely with key stakeholders to ensure we meet our client's expectations. The Marketing Agency Manager will drive the vision of LocalSEO to reflect new trends and keep OneLocal competitive in the SMB marketing space while ensuring we can scale our client base. The ideal candidate is detail and process oriented, proactive, has a continuous improvement mindset and is looking to join a fast-growing technology company. The core value of the Delivery team is being client-centric.

What You’ll Be Doing

  • Owning the whole LocalSEO product/client funnel and providing a roadmap on projects to continually reduce manual time spent on implementing strategies for clients
  • Activate, monitor, and adjust our clients' LocalSEO to ensure their configuration is aligned with industry best practices and deliver the most value
  • Leading, mentoring, coaching, and working side by side with the SEO team
  • Closely collaborating with other streams and departments within the company such as the Delivery team, Customer Success team, and Sales team
  • Keeping up to date with digital marketing trends and any target market industry trends that impact SMBs
  • Creating and maintaining process documentation regarding LocalSEO to ensure there is a clear understanding of the product, how it’s marketed and implemented
  • Defining and refining processes
  • Informing and educating other departments on current SEO best practices and trends
  • Maintaining a thorough understanding of OneLocal’s technologies, processes, and teams
  • Understanding the company’s goals and vision, participating in your own individual goal setting on a quarterly basis

What You Bring

  • 5+ years of experience managing team members in an agency setting
  • Self-organized with strong leadership skills
  • Proficiency and applied knowledge in all areas of SEO, including keyword research, technical SEO, on- and off-page strategies, including Google Business Profile, content marketing, listings management, and analytics.
  • Demonstrated success in delivering exceptional SEO performance for client websites and experience working with local clients
  • Strong knowledge of content marketing and inbound marketing best practices
  • Highly skilled in number crunching and data analysis
  • Experience working with an SEO tech stack (SEMrush, Screaming Frog, Google Search Console, etc.)
  • Proficiency working with tracking and reporting tools (Google Analytics, Google Tag Manager, Google Data Studio)
  • Ability to work with large and complex projects within scope, and on-time
  • Familiarity with CRM platforms, ideally Salesforce
  • Excellent communication skills
  • Ability to provide expertise or advice directly to clients as an SME
  • Ability to work in a fast-paced environment

Why You’ll Love Working Here

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We are committed to a remote-first/distributed team work environment with access to a co-working space in Toronto
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

Product Consultant (Contract)

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

We're looking for a Product Consultant who will be responsible for product supplementing capacity of our Product team. You'll also work closely with the Engineering and other teams to ensure the features built are aligned with the vision for the product.

Work hours and duration of the contract is yet to be determined.

What You'll Be Doing

  • Groom the company backlog and prepare sprints with the Engineering team to ensure technical considerations are accounted for
  • Break down product requirements into tickets
  • Collaborate closely with the Engineering, Product, and QA teams to ensure success for the OneLocal platform
  • Break down feature ideas, and get involved with maintenance of existing features to drive business goals
  • Interact with the QA team to ensure acceptance criteria is set for tickets to accommodate automated and manual testing

What We Are Looking For

  • Relevant degree, CSPO equivalent designation or familiarity with best practices
  • 1-2 years of experience as a product owner translating and communicating requirements to developers
  • Able to size and groom tickets
  • Someone willing to take a lot of diverse responsibility and work in a challenging fast-paced environment
  • Attention to detail
  • Ability to demonstrate leadership and initiative
  • Capacity to make decisions and push forward with incomplete information

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise. 

We're looking for a Business Analyst to join our close-knit engineering team. The ideal person is a motivated and results-driven individual who is looking to join an early stage technology company and help us drive digital marketing technology growth and innovation.

 

What You’ll Be Doing

  • Under the guidance of the Senior Product Manager, groom the company backlog and prepare sprints in collaboration with the Engineering team
  • Use Confluence and Jira to ensure proper task management and feature delivery for the OneLocal suite of products
  • Contribute to authoring, sizing and managing a backlog of functional requirements, including epics, user stories, wireframes and UX/design components
  • Collaborate with the Engineering team to validate functional and technical requirements
  • Interact with the QA team to ensure acceptance criteria is set for tickets to accommodate automated and manual testing
  • Thoroughly document release notes and features to accompany each sprint release
  • Support the release process as needed
  • Apply OneLocal product implementation methodologies across all projects
  • Manage risk to ensure timely, on-budget sprint execution and closure
  • Contribute to the development of best practices, methodologies, and other intellectual capital
  • Collaborate on a fool-proof success plan to ensure organizational adoption and expansion of our products
  • Team effectively with other parts of the organization to address and resolve customer issues
  • Manage ongoing product feedback and share status updates with key stakeholders

 

What You Bring

  • Relevant degree or familiarity with product management best practices
  • 1-2 years of experience in a platform focused Business Analyst role translating and communicating requirements to developers
  • Able to size and prioritize development sprints, within the context of  broader product roadmap
  • Willingness to take on diverse responsibilities and work in a challenging fast-paced environment
  • Attention to detail
  • Ability to develop leadership and demonstrate initiative
  • Capacity to make decisions and push forward with incomplete information
  • CSPO equivalent designation and UX experience is an asset 

 

Why You’ll Love Working Here:

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We have committed to a remote-first work environment. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and weekly happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly-changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

We are looking for talented and passionate individuals to join our purpose of ensuring our clients get the best digital marketing presence possible to support their growth. We pride ourselves in our open and dynamic culture, our diversity, and being committed to a workplace where we all feel that we can be ourselves.

We are looking for a Senior Software Developer to join our growing engineering team. The ideal candidate has a deep understanding of browser environment and best-practice front-end development with a general understanding of the backend technologies.

OneLocal's stack involves the following:

  • Frontend: Typescript, Angular, React, React Native
  • Backend: Typescript/Node.js, Express, Serverless, MongoDB, Redis
  • Infrastructure: AWS EC2, Lambda, HAProxy, Terraform

What You’ll Be Doing

  • Work with a wide range of product and technologies to own and solve product and technical problems end-to-end
  • Driving design and architectural decisions for new products and existing applications actively used by thousands of clients
  • Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable using modern tools
  • You will help educate and mentor our fellow engineers in best practices

What You Bring

  • 5+ years professional engineering experience with at least 3 years of experience developing and maintaining a large web applications with modern, component-based JS framework (ideally react)
  • 2+ years of frontend/backend development experience using NodeJS
  • Deep understanding of JavaScript, ES6, CSS and HTML and the web ecosystem
  • Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of frontend systems
  • You’re familiar with product and design lifecycles, and collaborating closely with designers, engineers, and product managers
  • You're passionate about great user experience and are detail oriented

It Would be Great if You Have

  • Experience with nosql database such as Mongodb
  • Experience with React-native and/or native mobile apps development
  • Experience with serverless
  • Experience leading other developers, providing feedback and directing work
  • Experience with setting up Continuous Integration(CI) and Continuous Development(CD) tools such as AWS CodePipeline, Circle CI, or Jenkins

Why You’ll Love Working Here:

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We have committed to a remote-first work environment. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and weekly happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly-changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 9 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

We're looking for a Marketing Agency Manager to join our Delivery team, focused specifically on our SEO team. The Marketing Agency Manager is responsible for leading the SEO services OneLocal provides to its clients through our LocalSEO product. The role involves working closely with key stakeholders to ensure we meet our client's expectations. The Marketing Agency Manager will drive the vision of LocalSEO to reflect new trends and keep OneLocal competitive in the SMB marketing space while ensuring we can scale our client base. The ideal candidate is detail and process oriented, proactive, has a continuous improvement mindset and is looking to join a fast-growing technology company. The core value of the Delivery team is being client-centric.

What You’ll Be Doing

  • Owning the whole LocalSEO product/client funnel and providing a roadmap on projects to continually reduce manual time spent on implementing strategies for clients
  • Activate, monitor, and adjust our clients' LocalSEO to ensure their configuration is aligned with industry best practices and deliver the most value
  • Leading, mentoring, coaching, and working side by side with the SEO team
  • Closely collaborating with other streams and departments within the company such as the Delivery team, Customer Success team, and Sales team
  • Keeping up to date with digital marketing trends and any target market industry trends that impact SMBs
  • Creating and maintaining process documentation regarding LocalSEO to ensure there is a clear understanding of the product, how it’s marketed and implemented
  • Defining and refining processes
  • Informing and educating other departments on current SEO best practices and trends
  • Maintaining a thorough understanding of OneLocal’s technologies, processes, and teams
  • Understanding the company’s goals and vision, participating in your own individual goal setting on a quarterly basis

What You Bring

  • 5+ years of experience managing team members in an agency setting
  • Self-organized with strong leadership skills
  • Proficiency and applied knowledge in all areas of SEO, including keyword research, technical SEO, on- and off-page strategies, including Google Business Profile, content marketing, listings management, and analytics.
  • Demonstrated success in delivering exceptional SEO performance for client websites and experience working with local clients
  • Strong knowledge of content marketing and inbound marketing best practices
  • Highly skilled in number crunching and data analysis
  • Experience working with an SEO tech stack (SEMrush, Screaming Frog, Google Search Console, etc.)
  • Proficiency working with tracking and reporting tools (Google Analytics, Google Tag Manager, Google Data Studio)
  • Ability to work with large and complex projects within scope, and on-time
  • Familiarity with CRM platforms, ideally Salesforce
  • Excellent communication skills
  • Ability to provide expertise or advice directly to clients as an SME
  • Ability to work in a fast-paced environment

Why You’ll Love Working Here

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We are committed to a remote-first/distributed team work environment with access to a co-working space in Toronto
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly-changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

We are looking for an experienced and talented full-stack software contractor to join our Engineering team (hourly contract). The ideal person will have experience developing API integrations, particularly related to CRM systems. This role involves working flexible hours since our Engineering team is located in Europe and North America. 

The applicant should be well versed in the MERN stack (MongoDB, Express, React & Node) and must have excellent problem solving skills with attention to detail. Your role will involve working closely with internal teams across engineering, product management and support in building API integrations that allow our SaaS product to connect with external merchants’ CRMs seamlessly.

OneLocal's stack involves the following:

  • Backend: Typescript/Node.js, Express, Serverless, MongoDB, Redis
  • Infrastructure: AWS EC2, Lambda, HAProxy, Terraform

What You’ll Be Doing:

  • Work with a wide range of product and technologies to own and solve product and technical problems end-to-end
  • Driving design and architectural decisions for new products and existing applications actively used by thousands of clients
  • Create trustworthy user experiences by building interfaces that are simple, easy to comprehend, performant and reliable using modern tools
  • You will help educate and mentor our fellow engineers in best practices

What You Bring:

  • 5+ years professional engineering experience with at least 3 years of experience developing and maintaining API integrations
  • 2+ years of backend development experience using NodeJS
  • You’re familiar with product and design life-cycles, and collaborating closely with product managers and quality assurance team members
  • You're passionate about great user experience and are detail oriented

It Would be Great if You Have:

  • Experience with nosql database such as Mongodb
  • Experience with React-native and/or native mobile apps development
  • Experience with serverless
  • Experience leading other developers, providing feedback and directing work
  • Experience with setting up Continuous Integration(CI) and Continuous Development(CD) tools such as AWS CodePipeline, Circle CI, or Jenkins

Why You’ll Love Working Here:

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We have committed to a remote-first work environment with access to a co-working space in Toronto
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and weekly happy hours!

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now
OneLocal is looking to hire an Ads Freelancer on a short-contract basis to assist with keyword research, ad copy writing and Google Analytics 4 setup and integration.
 
What You’ll Be Doing
  • Organize, track and surface data trends
  • Set up tracking on Google Analytics through Google Tag Manager or Google Site Tag
  • Work with the team to specify or write custom tagging and analytics solutions using JavaScript
  • Help with Migration of UA to GA4
  • Configure GA4 Analytics to define conversion goals
  • Help with Google ads conversion goals and import
  • Configure Alerts and Rules on Google Ads for optimization
What You Bring
  • Experience using Google Analytics including GA4
  • Experience using Google Ads configurations
  • Experience using JavaScript
  • An analytical and process-oriented mindset
  • Close attention to detail
We will be paying at a rate of USD $7.50 per hour.
 
Note: OneLocal pays freelancers using Direct Deposit. Please only apply for this position if you can get paid via Direct Deposit. 


Apply Now
At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly-changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise. We’re looking for an Application Support Specialist (tier 2) to join our Customer Success team. The Support Specialist is responsible for the resolution of client-related tickets coming from internal and external stakeholders. The role involves working closely with the rest of the Client Success teams (Client Implementation, Account Management, etc.) to ensure we create the best client experience possible. The ideal candidate is detail oriented, pro-active and looking to join a fast-growing technology company. The core value of the Customer Success team is being client-centric.
 
What You’ll Be Doing
  • Take inbound support messages (Intercom) and calls, providing the best service for our customers
  • Document solutions to common and complex issues, resulting in customer-facing knowledge articles
  • Follow up with customers to ensure resolution and maintain satisfaction
  • Work directly with other delivery teams (ex: External Talent Team) to ensure all client deliverables will be met on time
  • Collaborate with engineering & dev teams as necessary for issue resolution and product improvements
What You Bring
  • At least 2 years of experience in technical support and troubleshooting for software products
  • Experience working with small / medium sized businesses (SMBs) is an asset
  • Experience building great relationships with customers is an asset (retail/customer service/call centre/hospitality)
  • Ability to work in a fast-paced environment
  • Excellent problem-solving and analytical skills with high attention to detail
  • Strong customer focus with the ability to translate technical concepts into easy to follow instructions
  • Strong verbal and written communication skills with the ability to empathize and put the customer at ease
Why You’ll Love Working Here:
  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We have committed to a remote-first work environment. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
  • 3 weeks paid vacation + 5 paid personal days
  • Stock options in a YC backed start-up
  • Virtual social events: coffee chats with your colleagues and weekly happy hours!
At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.


Apply Now

At OneLocal, we know that marketing isn’t just about buying ads anymore. We also know how hard it is to keep up with rapidly-changing technologies. OneLocal provides SaaS solutions to small and medium businesses (SMBs) across the world. We offer our clients 10 digital marketing solution products that are impactful on their own, but even better together. We aim to be the perfect solutions partner by bringing together the right mix of technologies and local marketing expertise.

We're looking for a Security Intern to join our Operations Team. The Security Intern working with the Operations team ensuring OneLocal's team members, processes, and operations complies with industry best practices and regulations related to security of our merchants' information. The role involves working closely with internal stakeholders and is both operational and tactical.

 

 What You’ll Be Doing

  • Provide training to employees on policies, processes, and security
  • Complete regular audits (access control, end points, etc.)
  • Answer internal stakeholder questions (sales, delivery, etc.) related to security and compliance
  • Participate in creating and updating relevant policies to OneLocal's obligations and needs
  • Grant and remove relevant access to employees to address changes in employment onboarding, offboarding, and change of positions
  • Stay up to date with best practices and applicable regulation (HIPAA, etc.)
  • Perform various internal campaigns to test compliancy (phishing campaigns, etc.)
  • Perform other tasks related to merchants' accounts
  • Handle other duties that may arise from time to time

 

What You Bring

  • 1 years of experience in security or compliance related positions or relevant education related to security
  • Experience communicating and collaborating with teams using Slack, Atlassian (JIRA) and Salesforce tools
  • Excellent written and verbal communication skills with the ability to deliver crisp feedback
  • Ability to successfully influence and persuade
  • Experience managing projects with internal and client teams is an asset
  • Experience in a heavily regulated industry is an asset (medical, finance, etc.)

 

Why You’ll Love Working Here:

  • The opportunity to have a major impact at a growing company that is helping small and medium sized businesses grow their digital presence
  • Remote first: We have committed to a remote-first work environment with access to a coworking space in Toronto. This means our roles are open to candidates who can work between the core hours of 9am - 5pm EST
  • 3 weeks paid vacation + 5 paid personal days
  • Virtual social events: coffee chats with your colleagues and weekly happy hours!

 

At OneLocal, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create the best company culture possible. We strongly encourage applications from candidates of all backgrounds, experience, and perspectives regardless of race, gender, sexual orientation, marital status, age, citizenship, disability, and national origin.



Apply Now

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